Checklist By Alvis
  • Checklist introduction
  • HubSpot Installation
  • Widget
    • Widget installation
    • Show or hide checklist on URL changes
    • Show checklist manually
    • Embed checklist on a page
    • Hide checklist launcher
    • API Callback Methods
  • Why my checklist isn't acting correctly?
  • Checklist item actions
    • URL action
  • Complete checklist items
  • Add images in item detail
  • Customize checklist location
  • Customize embedded checklist UI
    • Default Checklist Scss File
  • Content Security Policy
  • How to set up multiple checklists in sequential order
  • What happens when trial ends?
  • How to uninstall
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Why my checklist isn't acting correctly?

Frequently asked questions about why a checklist isn't acting correctly.

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Last updated 2 years ago

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I have installed the widget, why isn't my checklist showing?

After the widget is added to your website, you still have to identify the logged in user for the checklist to show. Call window.Alvis("identify", "{{YOUR_UNIQUE_USER_ID}}") when a user is authenticated. Make sure to use the user ID when you , this helps us link Intercom users to your Checklist users.

I have set up so that a checklist only appears on one page, but why the checklist still appears when I click a link to another page where checklist should not appear?

For single-page app, whenever the URL or route changes, you need to call window.Alvis("page") for Alvis to check if or which checklist should be shown.

identify your Intercom users