# Checklist introduction

Let your users onboard themselves with a **checklist**, so they don't miss anything.

## Progress

Items can be a video or a URL, and they get marked off the list as they are completed so that the user can see their progress.

![](https://2496151117-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MSftFWx1nnIytwPf874%2F-Mb2b6zb6mPc4IHVT5xr%2F-Mb2bRorXxT39DWDvCZr%2Flink-illustration-d6b9dd3d218fcfb5f03fdbbd4ffbc769.jpeg?alt=media\&token=1b291d61-1002-46e3-aa6b-88ba6975a00d)

## Videos

We integrate with major video host websites, such as Youtube, Vimeo, Wistia, and Loom.

![](https://2496151117-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MSftFWx1nnIytwPf874%2F-Mb2b6zb6mPc4IHVT5xr%2F-Mb2bRoqsPEf3LAbIyzt%2Fvideo-illustration-555bfa04cc80254d7e5d72a041323dbe.jpeg?alt=media\&token=97e06c07-61a9-4c8c-8cb1-3a13c519c35c)

## Intercom Integration

View customer checklist progress in Intercom Inbox.

![](https://2496151117-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MSftFWx1nnIytwPf874%2F-Mb2b6zb6mPc4IHVT5xr%2F-Mb2bRopVFitWMsboFbK%2Fintercom-illustration-ee80e15ceef5d285b0c8fa22ae370a83.jpeg?alt=media\&token=f8b7ab27-196c-47ae-ae65-97795d6fc698)

#### Analytics

Data analytics for checklist item progress by users as well as each item.

#### Customization

Customize theme color, launcher position, fonts, call-to-action titles, etc.

#### Intercom events

Checklist items get marked off based on Intercom events.

#### Page Targeting

Show checklist only for a group of specific URL paths.

#### User Targeting

Show checklist only for a specific group of users based on Intercom user and company attributes.

#### Tag Intercom Users

Add a tag in Intercom to the user who completes the checklist.


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